How to pull back missing credit note

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So I had entered a credit note in error then had to create an invoice to pay that credit note and not sure if we had deleted the credit note but it is no longer showing in our system.  Problem is that in Sage the cheque is showing as having paid $12,000 but the cheque amount was actually written for $10,000. So now we have this $2000 difference and I am unsure how to fix that.  Thank you so much.

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  • Hi ,

    Since it looks like you are using Sage 50 Canada, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts…