Starting last week, I have had issues with emailing invoices and receipts. It usually takes about 1 minute or more to send....or just hangs!
Starting last week, I have had issues with emailing invoices and receipts. It usually takes about 1 minute or more to send....or just hangs!
Hi Sean Flynn ,
Thanks for reaching out about the issues you've been experiencing with emailing invoices and receipts from Sage 50 Canada. It sounds like you're encountering slow performance, which could be related to a few different factors.
Here are some tailored suggestions from our article here on slow performance that might help resolve the issue:
For the specific issue of emails taking a long time to send or hanging, it might be a separate problem not directly related to Sage 50's performance issues. However, ensuring your computer's system date and time are correct and that IMAP is enabled for your email service can be helpful. For Outlook, there might be settings regarding saving copies of sent emails that need adjustment, as outlined in the Microsoft knowledgebase articles linked in our resources here.
If these steps don't resolve the issue, it might be worth exploring more detailed solutions provided by consulting with a qualified Sage business partner, network administrator, or Sage Support via chat for further assistance.
Please let us know how it goes, or if there's anything else we can help with.
Warm regards,
Erzsi
*Community Hub is the new name for Sage City