• Character input - not a keyboard issue

    We have been having this issue for YEARS. We have called multiple times, it is happening on multiple computers, and is not the keyboard. We have even had a video conference with Sage. We are entering invoices and all of the sudden, our letters and numbers…
  • Sage 50 Canada - emailing invoices and receipts

    Starting last week, I have had issues with emailing invoices and receipts. It usually takes about 1 minute or more to send....or just hangs!
  • shut downs

    Sage is frequently shutting down on me. I'm doing entries or reconciling accounts and it quits responding and then shuts down. Happened 4 times today. What's going on?
  • unable to open companies

    Desktop computer decided to install microsoft one drive and try to share files with another desktop, after that I am unable to open my 2 companies in simply since the files are somehow tagged by the one drive sharing. I have removed the one drive program…
  • Error

    Says, Can not open company files/
  • Poor Customer Service

    We have been loyal Sage customers for several years, and our yearly subscription is up for renewal next month so I called nearly two weeks ago to give the updated credit card information. I also wanted to downgrade our plan since our number of employees…
  • Can't open my Sage Accounting Program

    I cannot open my Sage Accounting software package! When I click on the Icon it doesn't do anything
  • can't open sage 50

    Dear fellow Sage 50 users, I can no longer open Sage 50 Pro? The problem seems to be related to the Transaction Manager not running. The Data Verification Log is as follows: Sage DATA VERIFICATION LOG Sage Pro Accounting DATA VERIFICATION LOG…
  • Sage 50 2024.1

    I just got the error message "The data and application types are from different countries" when trying to open my client's file. I have never used a different version than the Canada Sage 50 and other client files are opening. Where do I go from here…
  • Creating new files

    Is anyone able to create a new sage file? I just get the creating new database, then nothing. It kicks me back to choose my file..
  • Features Sage NEEDS

    It would be so nice if Sage could do (or does do?!) the following: - Email to all customers from Sage (ie updates for pricing, general communication messages, etc) --> upload an attachment to send to all customers directly, rather than individually…
  • error message

    you are trying to open a company using remote data access. this company was created in a previous release. You cannot convert the company file because another user has it open in a previous release.
  • Unhandled Exception

    I get this error when entering sales or purchases. It's random. I have the option to Quit, which closes SAGE 50 immediately, or Continue, then I have to close and reopen the window to continue posting entries. It's random. Sometimes once per session,…
  • REmote Data Access

    Not always but enough to get me going, I get this message - what the hell? I already have the plan, I just got out of one account and tried opening it again and this is what it says. Try calling sage and their not open until the west wakes up so much…
  • Remote Data Access Not consistent

    Good morning, I have recently been having issues intermittently, when I go to open my company and select it either through, Last company worked on or an existing company which has been shared and last used using remote data access, that it does not…
  • Adding Members Information

    I am having issues with adding members information. I can do the quick add where I just add their name and that stays, but every time I try add any more information (address, email, etc) I get a blank screen of the program freezes on me.
  • Selecting payments function causes the program to close

    Selecting payments function causes the program to close (using Simply Accounting by Sage 2007). How do I go about clearing the error? And yes, I know that we need to upgrade.... Thanks, Brenda
  • Issues!

    Hey all, Is anyone else trying to send out customer statements today and having issues with the emails going through??
  • blank gl screen when drilling down

    When I drill down on a GL account, the result is a blank screen. It hasn't happened before but lately, it happens quite frequently and usually when I am in share mode. Any thoughts on why this is happening. thanks
  • my session date is today but searching and everything else stopped on the 16th

    as the title says, ive set the session date to today but my recievables is showing its only updated to the 16th, I cant search for anything past the16th and none of my charts work past that date. is this because of the upcoming update?
  • SAGE 50 CLOSED DUE TO INACTIVITY I want to stop this from happening, how do I do that?

    Since we began 'sharing' Sage a note pops up randomly saying the system has shut down due to inactivity. I don't want this feature but can not find how to shut it off. It can take 5 minutes for it to open again. PS Sharing sucks I hate it IF YOU DON…
  • Sage is kicking us out of network and won't let us log in

    Hello Community; Sage is kicking us out of our network all the time and, we have to shut every single computer to be able to log in again. I have wrote to customer service and, they throw me an article about fire walls.. please help if anybody had this…
  • For non Cloud 5 user version of Sage 50 getting pop message "Your Sage 50 cloud experience has changed. Connect this company to your email address to:" with 2 button options, "Open in read-only" and "Get started"

    IF ANYONE HAS EXPERIENCE WITH THE FOLLOWING A REPONS EWOULD BE APPRECIATED. For non Cloud 5 user version of Sage 50 getting pop message "Your Sage 50 cloud experience has changed. Connect this company to your email address to:" with 2 button options…
  • Crashes after "Downloading Payments..."

    When I open the Sage in single-user mode, or when i switch to single-user mode from multi-user mode, it shows "Downloading Payment...", then Sage crashes.
  • Your monthly subscription has expired

    Hi there! I just purchased Sage 50 Pro Accounting (desktop version) for 1 User for 1 year as I have been doing every year since 2020 from Best Buy. However, this time around I'm getting a notification that my monthly subscription has expired, even though…