• Retained Earnings

    Is there any way that I can find out what the retained earning account includes ? There is a difference from my closing balance one year to opening balance the nest and I need to see why. Normally retained earning only adjusts once a year. I can't find…
  • "Store as recurring transaction" for General Journal entry is greyed out, why?

    I'm taking over from a predecessor and there is an old recurring general journal transaction saved. I want to overwrite it, but in the "Create General Journal" dialogue box the button to "store as recurring transaction" is greyed out. Is there a setting…
  • Trying to start a Fiscal New Year

    Hello, When I try to start a new fiscal year I get this message: "Either your Vendors' historical information or the opening balance of account **** , or both, is incorrect" I have not entered any vendors so it can't be that. When I run the Trial Balance…
  • Cancelled account - but they are still trying to put a large payment through my credit card. ???

    After almost a month - I have sent emails and called in to explain that the Sage50 account was cancelled, but still everyday at 9pm I get a notice that Sage has tried to put through a payment on my visa. I signed up the 1st of Feb for Sage50 desktop…
  • Postdated cheques - print only or process the transaction?

    I need to print a bunch of postdated cheques for landlord. Landlord wants the security deposit, and rent cheques dated 1st of each month - until current year end only, no crossing of the fiscal or calendar year. I was thinking of creating a purchase…
  • Schedule an invoice

    Hello, can you help me to understand how can I create an email today with a future issue data, and make sure that it will be sent authomatically on that future date? Thank you, Tancredi
  • Easier way to reverse accruals?

    We are on Sage 50 Quantam and it's quite cumbersome to reverse accruals. I am not sure if I am missing a feature here, but is there any way to automatically reverse entries on the next month or even manually select a button? There has to be something…
  • Posting into the new year prior to starting a new fiscal year

    Can I post into a new year prior to starting the new fiscal year?
  • Re: Changing calendar year & payroll

    When changing the calendar year ( Jan 1- Dec 31), what are the correct steps for this procedure? I did a rookie mistake and when I opened Sage 50 this morning, I went to change the session date to today's date and it prompted me to change the calendar…
  • Year-end

    This is my first time doing a year-end on Sage 50 Canadian edition. I have two open fiscal years (first is 07/31/2020 & second is 07/31/2021). I need to close the first fiscal year only so I can open a new one (08/01/2021- 07/31/2022). When I go to Maintenance…
  • Cannot start a new fiscal year, ask for correct the errors found before performing this action.

    Hi, I am using Sage 50 Canada 2021 currently. I would like to start a new fiscal year for one company, however it keep showing following notice. The showing current balance account payable & Note Receivable is the correct opening balance. This…
  • When doing a payroll run, the first employee never prints

    When doing a payroll run, the first employee never prints. I have to go back, untick all the other employees and then "reprint" the 1st employee. There are only 12 employees, they all show up in the Preview print, all employees print correctly, except…
  • thank you to Alwyn for helping me with the steps for unlinking payable expense accounts so I could make a manual entry of payroll to the GL.

    problem one step closer to being resolved
  • Pay period dates

    Customer wants the Pay period start date on the next cheque to be the day after the Pay period end date on the last cheque. She says that it puts the day after the cheque date of the last cheque as the Pay period Start date on the subsequent cheque.
  • Payroll add on

    Currently I have Sage 50 Pro Canadian Edition. I will getting 2 employees do I need to purchase payroll?
  • Year Change

    Hello, I use Sage 50 Édition Experts (Lancement 2021.1). I would like to change the fiscal year but I have this error message I checked the database but everytihing seems fine. I use Sage for the last 20 years and never had this errror. I would…
  • Error message - Invalid date

    We are using Sage 50 desktop version. When we changed our fiscal year to 2021 and tried to post JE in new fiscal year or run a report. We got an error message: " Invalid date. The as at date must be between 01/01/80 and 06/01/21(current session date)…
  • Is it me or is this a bug in payroll?

    Our year end is nov 30, my system won't let me make the period start nov 28 (which is actual). it tells me i have to make it dec 1. this makes no sense that this date affects any reporting from year end and would be locked out, seeing as everything goes…
  • CEWS Box 57-60 manual entry option?

    CRA's rule is, when payroll periods and CEWS periods are different, business needs to stick to CEWS period without using prorate. So. I needed to make a copy file for CEWS with different period, different pay frequency to many company's payroll. However…
  • Employee was laid off and reinstated - How do I set up employee record again Due to COVID

    A employee was laid off in May this year due to covid and was reinstated in july - Since coming back on payroll everytime it says there is a person that was terminated to you want to include and i have always said yes to this . Is there a way to make…
  • Trying to process December 31 pay cheque, with a January 2 pay period end date

    Hi, I have tried to process a payroll run for our December 31, pay cheques, for the pay period ending January 2. I tried processing it in the current calendar year and it won't allow the Jan 2, pay period end date. So i started a new calendar year.…
  • Starting new year end

    what is the process of changing year end from June 2021 to September 2020 when my year started july2020 but due to changes in incorporation, i have to do a year end in september but i have entered Oct 2020 stuff and now system doesn't allow me to change…
  • Vacation Pay Question - Gross Payroll

    The accountant that used to handle the books for a client of mine recently passed away fairly unexpectedly and I have inherited the payroll for this company. I am the first to admit that payroll is not my strong suit as my only clients I deal with the…
  • closing multiple years

    Hi Dear i hope everybody are fine on this period of time ,,, my question, because i am new user of Sage 50 and in our company we are working with the sage 50 premium Canadian version,,,, now thing`s i need,,, how can i closing multiple year because the…
  • How do I bypass the payroll feature in Sage 50 Pro-Canadian?

    Hello, How do I bypass the payroll feature in Sage 50 Pro-Canadian? I want to manually enter our paychecks we only have one or two people and it doesn't justify adding and expense of a payroll program. Very disappointed that everything I try to do I…