• 2024 premium edition with payroll not available retail

    I have been buying the payroll edition year after year through Staples or Best Buy because it always comes in alot cheaper than buying it through Sage. For the first time in 10 years I can no longer find it or locate it at any stores i'v looked. Of course…
  • Tracking Original Hire Date to Prompt for Vacation Increases

    It would be great if Sage would prompt when Employees have reached the time that their vacation pay increases from 4% to 6% etc. Currently there is no way to prompt the system to alert you when they have reached the time worked to increase the vacation…
  • How to pay out retained vacation for terminated employee - Canada

    Hi, I terminated an employee (salaried). How do I pay out his retained vacation on his last pay cheque?
  • How can I look up a pay cheques from two years ago?

    How can I look up a pay cheques from two years ago? Got a call from CRA asking about an employee's payroll info back in 2020. Sage won't let me go back to 2020. The only period I'm allowed is 2021 to current. This is an issue because I'm working from…
  • Why are the totals different on my remittance summary?

    I am trying to do the monthly payroll remittance, however, I noticed that the totals are different on my remittance summary in the "Amount" columns and the "Balance" columns. Why is this? The Amount column is a lesser amount than the Balance column…
  • Using Sage 50 Version 2021.2 CPP Maximum reached but Sage 50 is still calculating

    In previous versions when the max amount was reached for CPP Sage 50 indicated the employee had reached their max yearly amount and automatically stopped calculating. Version 2021.2 keeps on calculating CPP after the max yearly amount. Is there something…
  • Paying Employee for mileage

    Hi, Our employee will sometimes use their own car for deliveries or pickups. We have them record their mileage. How do I pay them back using the payroll feature in Sage?
  • Payroll Ledger Entitlements and Paid Sick Leave - please help, how to use this entitlement?

    We are expecting to have Paid Sick Leave in Ontario. Law enforcement will come after the parliament approval, but the premier had said Ontarions will get extra pay on top of Federal benefit. I am thinking it will be about the same as 2018 Jan -…
  • Switching to Sage - how to enter historical vacation pay.

    Hi there! It is our year-end and I am switching from manual bookkeeping to Sage. We have residual 2020 vacation pay owed to employees. I have created employee records, but need to enter the historical amounts of vacation owed to each employee. I thought…
  • varying pay periods

    Our normal pay period is bimonthly (24 pay days) One person's payroll does not make sense because some periods, his pay stub is correct (march1-15, then 16-30) but some months, the pay stub is incorrect (april1-15, then 25-31). The bi-monthly salary…
  • PAYROLL

    I am unable to use the option to calculate taxes automatically. I confirm that I have a service contract with payroll but it still will not auto calculate
  • Bonus Tax Calculation

    How do you set up an income in Sage so that it uses the bonus method to calculate the taxes for a bonus paid to employees? Taxes need to be calculated differently than for regular income and I don't see a way to set this up. I've called Sage twice and…
  • Payroll

    How do you record payroll expenses in the period they were incurred? If the pay period end date is May 31st but the cheque date is Jun 6th, Sage records the expense on the pay date rather than the pay period end date. Our business uses accrual-based accounting…
  • Payroll - Link Different Income Accounts

    Hi. Using Sage 50 Premium Accounting (Canada) I want to show the commission paid to our employees as a different account/income account. I created a new one and linked it, but when I do up a pay cheque, the income is all out of the same account…
  • EI Deduction resulting in T4 Amendment?

    I have an odd question that I have never run into before. In 2019 an employee that owns 100% of a company had EI deductions coming off of their payroll. Their accountant has asked to have their T4 amended to show that there were no EI deductions because…
  • payroll

    I have a extra check posted in payroll. It is in last years payroll. the source deductions have been paid. How do I reverse this check and payroll Information? the check is not a valid one.
  • Salary

    When creating an employee who gets paid by salary semi-monthly, how do I put that in? For example if I have an employee who gets paid 40,000 a year but they get their pay semi-monthly, how would I put that in?
  • Vacation earned

    I have encountered some issues with how the vacation was being calculated in Alberta for a company that I have recently taken over for. The vacation was being calculated after the RRSP and Benefit deductions were deducted from the earnings. In some cases…
  • Employee dropped from list

    One November employee has disappeared - He shows up in the remittance report, but his name does not show on the employee list/pay stub report. Therefore, my November employee detail total doesn't match my November remittance.
  • Payroll issue and new user

    Lambourne: Hello Alwyn, This is my first time on Sage City and I was trying to figure out how to ask a question on the support page? Any chance you can tell me that, I can't seem to figure it out. Maybe you can also answer my question: can I start my…
  • 27 Pay periods in 2010

    Hi All, Next year has 27 pay periods for my company. When should I make the change in the system to set it to 27 pay periods from 26? My first payroll of the year is January 3 so I want to ensure that I have the right information set up for proper reporting…
  • payroll underpaid employee

    HI, I just found there is an underpaid employee. She has already left our company last year and there is 10hors under paid for her. What should I do ? How do I enter into simply accounting ? Is there anyone who could help me ?
  • Rental Payroll Deduction

    FormerMember
    FormerMember
    So we are planning on renting a house from another company to be used as a staff house. We will then charge our employees a fraction of the cost of the rent and the company will pay the rest of the cost. Question: Do we count charging our employee rent…
  • Payment adjustment accounts in the pay remittance - Are they correct?

    I am trying to pay remittance... Are the payment adjustment accounts right as shown above? CPP - is listed in payment adjustment account 5430 - CPP Expense EI - is listed in payment adjustment account 5420 EI Expense and TAX - is listed in the…
  • BC EHT

    FormerMember
    FormerMember
    I have set up the new BC's EHT (Employee Health Tax) in Sage as per Sage instructions ID 14141 & ID 95030 in our company test file and when I input an employee payroll there is a EHT Expense & EHT Payable based on the 2.925% of Gross salary. The EHT has…