Sage 50 Canada

I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…

We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

I have just downloaded the '24 update, and now when I go to Reports/Payroll/T4Slips and Summary it says "Print is the only option for employees who are not synced with Sage HR" . I have never used Sage HR before. Is this a requirement now? Thank you for…

it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…

Employer Dental Benefit information - can someone tell me if there is an update?

I don't use Simply to direct deposit my payroll. But I would like to email paystubs to employees. Why is this option not available or where do I go to have this option? I spoke to a Sage 50 rep and they said if I don't have the direct deposit module…

Hi, In the past 3 payrolls (6 weeks), I have had staff reach out to me that their paystubs that are emailed from Sage they cannot open the pdf. If I forward that same email directly from my email account, it opens. Anyone else encountering this…

When I try to set up the remittance report in set up, settings, payroll, remittance, I click on remittance supplier and nothing happens, why is this and how can I get the report?

I have noticed that when printing T4's they print the first name first where the last name is to go and the last name where the first name should go. We used to put a comma in between last name and first name but when we started paying by EFT the bank…

I really wanted to post this in ideas, but this page is very cumbersome and have not been able to find the ideas area. I would like to be able to email paystubs from Sage 50 canada. The company does not use EFT as it is too expensive for a small company…

Please advise on the procedure to create T4's for employees that moved from Alberta to Ontario during the calendar year. Should I create 2 employee profiles, one for AB and one for ON?

Employee field box memo wasn’t checked and it will not let me correct this error because transactions have already been done in this field please advise

Looking to designate employees to two payroll accounts and have the information for T4s and the summaries print off successfully.

Is there a way of setting up Sage so you can email individual pay slips that have been entered through Paycheques. Thanks! Rob

Hi everyone, I have just come up to something that baffled me terribly and I need your help. Since I started using Sage 50 (back in 2015) I've always printed my Deductions and Expenses Summary report and based my monthly payment to CRA on it thinking…

We have just rolled our calendar year over and it has come to our attention that taxable benefits that were paid 100% by the employer were never recorded in the employees payroll. How would we go about to correct this before we run the T4's? Is there…

I would like to print a simple report that totals what each employee is paid on their cheque and the total paid out for payroll. There must be a way to do this without the deductions - just the final numbers but I can't figure out how.

Hello all, I'm wondering if I can get some guidance on what things I need to check before I issue T4s in Sage 50? I haven't done it before and there is no instructions from the previous person in my position. I want to ensure that everything goes as smoothly…

Hello Correct me if I'm wrong, but employee's who are not eligible yet for the company match portion of the RRSP should NOT have these earnings in Box 14. We wanted to have the company portion appear on the pay stubs and it's set up like this, …

This is my first time using sage to file T4's electronically. I went through all the steps and an XML document was created, however as far as I can tell there was no T4 Summary created. Is this correct? My issue is, I did not have my remittances set up…

When creating an employee a birthdate is required before the profile can be complete. The calculate CCP and EI boxes are automatically checked in the profile which is preferred but there are employees who are exempt due to their birth dates either for…

I have to prepare T4's each year for fisherpersons. Currently, Sage 50 doesn't have a code 80, which causes me to do double the work in order to get my T4's out. Is it possible to add a code 80??

Previously, access to more than 2 years of payroll reporting history was available. I find that 2 years of history is not enough without having to restore backups when reconciling payroll records. Specifically this is related to custom deductions. I…

Payroll journal entry report shows reimbursed amounts in "wages and salaries" even though the reimbursement was linked to an expense account. I followed all instructions posted in "How to Reimburse an Employee Purchase through Payroll", posted by Keith…

My client has two payroll identifiers, one with reduced rate EI for employees participating in group insurance. I have set up the RP0001 and RP0002 as job categories for reporting purposes, but have always processed remittances and T4's manually because…