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BrewMasterWill

Removing Opening Balance Bad debt

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Hi community! I hope you guys won't let me down :) - Yes I brew beer and I love to ski

I am looking to inactivate a customers "Carey" , however, there's an account balance remaining AR which is bad debt OB (as I migrated systems in covid) that I cannot remove simply making a sale credit note - can someone please advise? ...

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    Hello  , Thanks for reaching out.
    Did you ever find an answer for this issue? The screenshot you attached actually helps, I would simply recommend allocating the outstanding SCN with the outstanding Opening Balance. This will clear both of them.

    the following article explains how you can use account allocation to do so.

    If you're interested in further guidance, please you can also contact our support team via chat directly.

    Thank you for choosing Sage.

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