Receipt

SUGGESTED

Wondering if there is a way to issue a receipt when accepting deposits/partial payments for invoices instead of just giving an invoice showing partial payment? 

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    SUGGESTED

    Hi  ,

    Thank you for your question about issuing receipts for partial payments. Currently, Sage Business Cloud Accounting doesn't provide a separate sales receipt for payments applied to invoices. However, there are a few ways you can provide your customers with proof of payment:

    1. After recording the partial payment on the invoice, you can send the updated invoice to your customer, which will now reflect the partial payment made.
    2. If the payment is made online (e.g., Stripe, Paya, or PayPal), the customer will automatically receive a receipt from the payment processor.
    3. You can send a customer statement, which includes all transactions within a date range, showing the total invoiced, the amount paid, and the outstanding balance.

    To issue a customer statement:

    • Go to Contacts > Customers.
    • Click on Statement Run.
    • Set the criteria for which customers will receive statements, such as a minimum outstanding amount.
    • Choose the date for which the statement should be produced.
    • You can then print or email these statements to your customers directly from Sage.

    These statements can serve as a formal acknowledgment of the partial payments received. If you require a more detailed guide on how to perform these actions, please refer to the "How to Partially Pay a Sales Invoice in Accounting" and "How to Print or Email a Batch of Customer Statements" articles on the Sage Knowledgebase.

    If you need further assistance or have any more questions, we're here to help.

    Warm Regards,
    Erzsi