• Copies of letters and statements to be attached to communications tab on customer card

    There is no history of a letter being sent to a customer. Sage used to record the type of letter but not a copy of the actual letter. WIth dynamic content in the letter s set it is important to retain a copy of the letter that was sent to refer back to…
  • Please add to the report designer the functionality to add a new entry in the customer's communications module

    When emailing customers invoices, reports, statements or letters it would be very useful if the report designer could give the functionality to to add a new entry in the customer communications log stating which report, invoice or letter has been emailed…
  • Emailing suppliers

    Is there a function which allows you to email multiple suppliers a standard email.
  • being charged for phone call support when you already pay for the support separately !!

    Yet again put on hold for 20mins and being charged for the phone call. I think it is in the interest f sage keep you waiting and charge you for the phone call and get you to pay for the support service as well !!! AM I the only one who thinks its a double…
  • PDF File Size

    Why is the PDF file that Sage produces so big ? When we create order acknowledgements using our own forms created using report designer, the file size produced for emailing is 1MB for a single A4 page, yet if I save the file and use the Adobe Acrobat…
  • PC not connecting to Sage drive after removing company, and failing to re-add from Sage Drive.

    Help. We were having trouble with data not being updated on a PC from the drive. I removed the company to re-add via data connection on Sage drive but it would not let me, saying that the company already existed. The only way I could add the company…
  • How do I record activity on the customer communication tab?

    For credit control we write all our notes on the Credit Control tab.... previously the activity ie. date, time, user etc has been recorded on the communication tab when sending debtors letters or statements. This has now stopped and I'm unsure how to…