• Sage 50 Payroll - Variance report

    I wanted to start using the variance report available in Sage Payroll, however I wanted this to look for a difference in payment rate only rather than the total for payment element. For example, I have a basic pay rate at £15ph and employees are working…
  • Online timesheets

    Is there a way to assign approvers to particular members of staff? We have 2 approvers across a number of staff, but so far it seems that all staff are available to all approvers to approve the timesheets.
  • Approving holidays

    Does Sage Payroll have (or have plans for) any kind of online holiday request / approval process in the vein of the online tools for payslips & time sheets? This would be incredibly helpful for small businesses with employees spread around difference…
  • Specified entitlement holiday scheme - picking up holiday taken

    Hi, We are a payroll bureau and Sage is but one of the systems we use so apologies if this question seems naive... I've just set up the above scheme for a client. They pay elements have all been configured to (or not as appropriate) to be included…
  • Sage 50 Cloud Payroll

    Can someone please assist me with this? More often that not Payroll won't run on my PC - it hangs on the splash screen. Task manager shows it running (no CPU, Network or Disk usage). I have to restart the machine to try and get it to work which is really…
  • Email Payslips - Change default email text?

    I can generate electronic payslips that get pushed to outlook ready to send just fine but where can I alter the default text that appears in the email itself? At present its just a generic notice about the report being generated as a pdf and download…
  • Sage Pension data exchange

    Hi, I'm trying to process weekly payroll this morning, and have clicked on 'pension updates' but the screen which usually checks pension updates is hanging, stuck on 'retrieving data from Sage Pensions Data Exchange' Can anyone help please?
  • Payroll year end prize draw winner! #sagepye

    Congratulations to Natasha Shubina, Head of Numbers at Loaf, who won an iPad Pro in our payroll year end competition! Thanks to everyone who entered. Don't forget you can find answers and advice from thousands of Sage customers and experts right here…
  • Employee changed payrolls and now appears in both. How does he see all of his payslips?

    We have 2 payrolls here and pay for online payslips (but both payrolls have the same tax ref number). Our online portal has the choice of these 2 payrolls when I log in as admin. 5 employees have moved from one payroll to another. They have kept their…
  • How do I add "hours worked" for a set period onto report "Payment Summary Part 1" on report designer?

    We are trying to add the number of hours worked for each employee, onto the above report on report designer as an added variable, but we are unable to find the completed timesheet entry option. We would be grateful for any help. Thank you.
  • Sage Bureau - reset login????

    Hi whenever i try to open the bureau it asks me for a user name and a password..... how do i reset back to the original login where is ask for the serial number etc? I've tried uninstalling bureau and re-installing but the same happens. If i say i…
  • Childcare Vouchers

    Hello. We want to offer childcare vouchers to one of our employees. I have set it up as a salary sacrifice in Sage 50 Payroll. What I would like to know ...is it ok to print the vouchers ourselves instead of going through a voucher company. I am not sure…
  • Pension postponement date error

    A company I look after sage accounts for has another company look after the payroll using sage, I complete the pension return to the regulator via Smart Pension. I have some knowledge in Sage Payroll but am not an expert so need your help please! The…