We’re delighted to let you know that the release of Sage CRM 2023 R2 is now available to Sage UK and Ireland partners and their customers.

What's New in Sage CRM 2023 R2?

User Improvements

• The extension of the Company Narrative Summary into multiple languages.
• Rectangular Pipeline improvements to aid readability.
• The option to view CRM data through multiple, read-only, tabs.

Integration & Administrative Improvements

• Imported emails can now have default timestamping & storage of additional data.
• We now provide support for single tenant in OAuth 2.0.
• Administrators can now view workflow rules & actions without disabling workflow.

Implementation Improvements

• We have replaced the Oracle Java Runtime Environment (JRE) 8 with OpenJRE 8.
• This release also includes fixes for reported issues and support for new software.

The 2023 R2 release has, like all previous versions, additional information available on the Sage CRM community. The Help Centre offers the latest release notes, guides, and interactive online help. This is the first place to look for help on the features & environmental information for all currently supported versions of Sage CRM.

Partners can check our their dedicated article to get all essential links

 Note: Sage CRM 2023 R2.1 is a supplemental update that’s also now available, contains resolutions for 9 customer issues including those affected by this advisory notice.