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  • Tasks & Appointments not synchronizing

    Problem Details: Version used Sage CRM 2019 R1 Tasks & Appointments not synchronizing Solution or workaround There were two things we found: In IIS Sdata application was giving 404 errors, we resolved the errors by 1. The forms authentication…
  • An approach to recording completed marketing communications sent by an external system

    A customer uses an external system to generate marketing emails to contacts. These contacts exist as records in their accounting system that is integrated with Sage CRM. This means that the contact exists in both Sage CRM and the Sage BMS but because…
  • Customizing the Communication List to display 'Emails Only'

    A customer had a requirement from their sales users to be able to filter the communication screen to show all Emails, both inbound and outbound. You can see below that I have managed this by creating the option to filter 'Emails Only'. Emails get…
  • Creating a Task in Web Services

    Below is some example C# code that shows how to add a communication of type "Task" using the SOAP web service interface. ewarebase[] CRMBase = new ewarebase[1]; communication newTask = new communication(); newTask.action = "ToDo"; newTask.type = …
  • Daily Email for Tasks

    Hello, Is there any method to make CRM send an email/report to all users on CRM every morning that lists all the communications assigned to them for that day? I figured an escalation rule with an email, but if I put on communication fields, I'm…
  • Team calendar - Agenda and Tasks.

    Hello! We are working with a sale manager that needs to be able to see who the assigned user is on the Agenda and Task screens for the Team calendar. They are currently using CRM 2017 R3. Is it possible to add a column to the Team Agenda and Task lists…
  • Business Calendars & Tasks. Restrict to following working week

    Hi, I've been looking into the business calendars in Administration > System > Timings and set up a calendar around our companies workdays (Normal 9-5, 5 day week) In some of our workflows we have tasks created for our users to follow up with customers…
  • Tasks List in the Calendar

    Has anyone run into the following ? Tasks to View has 4 options: 1) All 2) Today 3) Calendar Days 4) Next 7 Days What happens or should happen for option 3 - Calendar Days ?
  • Escalation Rules and Overdue Tasks

    Hi, I've been looking at creating an escalation rule that will send an email notification to the user that created the communication to inform them that their task is overdue. I can't seem to get this to work however. I've taken the pre-built 'Communication…
  • Opportunity Closed - Task doesn't auto-complete?

    Hi, I've noticed that when an opportunity is closed the associated task/s are not automatically marked as complete, is this intentional? Do I need to have the close rule with a javascript condition or have a sql statement run when closing the opportunity…
  • Subtotals in AP (Select Invoices to Pay)

    When I go in AP to set invoices up for payment ... AP - Tasks - Select Invoices to Pay - On Screen List. Is there a way to show subtotals for each of the vendors / suppliers I am paying? I do see that I can go in and view the total (by going into…
  • Recurring Task says Finished, but does not produce a result

    Hi all, I am trying to create a Recurring Tasks that would print a Crystal Report to a networked printer. Recurring Task runs at expected times and completes without error. I can verify that by looking at it in Usage -> Batch Server -> Query Management…
  • 3. Administrator tasks

    About the admin center Microsoft 365 for business – Admin Help Common management tasks for Microsoft 365 Adding / deleting users Mailbox configuration Add a site mailbox to keep email in context Sharepoint setup Security Updating Microsoft…
  • 3. Administrator tasks

    About the admin centre Microsoft 365 for business – Admin Help Common management tasks for Microsoft 365 Adding / deleting users Mailbox configuration Add a site mailbox to keep email in context Sharepoint setup Security Updating Microsoft…
  • Desktop Tree View Not Working

    How do I make the tree view show up on the right hand side where the Desktop is? When I click on a module on the left nothing populates on the right where the tree view should be.
  • Running a Task Code in Batch with Multiple Parameters

    X3 V6.5 Patch 31 We've got the task code FUNPREDLV running as TWO separate tasks in the Batch Server. This task converts a deliverable Pick Ticket (picked via ADC) into a shipment and prints out a packing slip. The parameter requires us to define a…
  • So many tasks in Sage 500 Project Accounting

    Sage 500 Project Accounting has more tasks than any other module (except Inventory Management) so here is a quick and fast overview that will help you navigate thru the menus. With Sage 500 Project Accounting, you can track the profitability of individual…
  • Flat Fees in Automatic Rate Selection

    When trying to create a rule for Automatic Rate Selection within Client Information >> Rates, the rules always show up as "Hourly" even when the source is a Task that is "Flat Fee" How can I ensure that the Automatic Rate Selection Rules acknowledge…