bank reconciliation not clearing

SOLVED

I am trying to clear the transactions on one of our accounts while reconciling & the system will not bring up the dialog box that asks if we want to remove cleared transactions.

The bank balance matches the GL, but the calculated book balance is off.  We are looking into why there is this difference, but could this be the reason it will not open that 'cleared transactions' box?

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  • 0 in reply to BigLouie

    It's a foreign currency account, but our system is in dollars.  We convert into dollars, but the balance, whether there are transactions on the account or not, fluctuates every month because of the exchange rate. Those entries are the currency differences. The differences weren't done for a few months, but we were trying to correct that with this last statement.

    Yes, the GL matches the bank statement.

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