• Desktop Customization Import v2020

    Has anyone used the new v2020 feature under File, Desktop Utilities, Customization Import? I have an upgrade from 2017 to 2020 and have classic users on the 2017 version with shortcuts and the boxes to check for importing are blank. There doesn't seem…
  • Sage Force Closes without known cause

    An end user has been reporting that the Sage software for her desktop has been stopping completely. This is not a new installation and she cannot determine the cause as it seems to happen almost randomly. The application will become unresponsive and then…
  • I am trying to switch between classic and standard view, but the option is grayed out. What do I need to do to gain access to switch views?

    When opening the launcher, the options to switch between classic and standard are grayed out. I've also tried to switch in the Settings menu when logging in, but the option is grayed out there as well. Any ideas or help would be appreciated.
  • Desktop Tree View Not Working

    How do I make the tree view show up on the right hand side where the Desktop is? When I click on a module on the left nothing populates on the right where the tree view should be.