When you use GL are you doing a General Journal Entry or Transaction Journal Entry?  General Journal will NOT write to Bank Rec and Transaction Journal will.  This is why most use Cash Receipts Entry to account for all deposits as they don't have to worry about not hitting bank rec

I am doing a transaction journal entry.  We put all payments from customers through Cash Receipts Entry, the source is AR.  However, if we get money from ERC or other money not from a good or service, I put that money through Cash Receipts Entry, but the source is GL.  I'm not sure if this is correct.  Should all money go through the source of AR?  

Both will hit bank rec if you use Transaction Journal Entry. Either way is correct. just up to you which way to go.

Check the Transaction Type (behind the Format button). Document Reference is the default, but doesn't do anything to BR.

Thank you both, I appreciate it!  I was working in Sage 50, Sage 100 is totally different!

Hi Jenny Bobst, if the information shared in this conversation helped clarify the process, please mark the appropriate answers as verified  (by clicking the "Verify Answer" button next to Reply, on the response) for the benefit of others in this forum . Thank you all for your collaboration and engagement on this topic regarding handling payments in Sage 50 and Sage 100!