Our system is reflecting an "Out of Balance" message when trying to reconcile our Bank Rec for month end. Now when converting quotes into sales orders and sending an email confirmation to our customers 1) it's not show all the lines items and 2) there is a message showing "Order Out of Balance".
Does anyone know what this means? On Monday, September 25th I did "Rebuild Sort Files" for the following modules AP, AR, Sales Order, Inventory Management, Return Merchandise Authorization, and Purchase Order. Would this have caused the "Out of Balance" issues we are now receiving?
Thank you!