• Changing Effective dates when running a Job.

    When we run a job nightly for IRP do we need to change the effective and cutoff dates every day or does it change automatically somehow?
  • Transfer history in a GL Code to a new GL.

    In the General Ledger, I would like to transfer history in a GL Code to a new GL. The new account will not have been used before, just trying to clean up the books. Is there a way to do this?I have looked at Utilities/Change accounts, but am not sure…
  • GENERAL LEDGER

    MESSAGE RECEIVED JE DATA ENTRY FILES ARE IN USE, UNABLE TO UPDATE HOW CAN I CORRECT
  • What is the best way to intercompany an AP credit from one company to another company?

    We have multiple companies that ultimately rolls into one set of financials. Company A accidentally paid invoice #1 for $100.00 when invoice #1 actually belonged to Company B. Company B also received and paid for invoice #1 already. Company B wants to…
  • Edit PO Quantity Ordered Without Reversing Receipt of Invoice

    Hello everyone, I was wondering if it is possible to edit a PO quantity ordered in the lines tab without having to reverse the receipt of invoice. From everything I learned, I always thought we had to create a reverse receipt of invoice first, then…
  • Voiding a Posted RMA?

    Is there any way to void an RMA after it has already been fully posted (RMA entry and Receipts entry completed, picking sheet generated, invoice generated, Daily Transaction Register run). I am still learning the RMA system and have made a few mistakes…
  • Making a customer inactive

    I want to make a customer inactive. When I try I get this When I click details I get I know that this job is completed. The job is marked as “Complete” under job status Clearly I am missing something. What do I have to do to the Job or the…
  • Credit Card Reversal

    Hi. How do I reverse a credit card transaction? I've already followed the steps thru the invoice data entry filed but I am told I need to process a void thru Paya Exchange? I didn't think we had a Paya account. Help! Becky
  • How to clear Misc Charges on Purchases Clearing Report

    Working with Sage 100c Advanced v2019 and need to clean up Purchase Clearing Report where some PO's on report have Misc Charges on them, they go back years. Example: Qty Ordered = 7.00 Qty Received = 0.00 (Can't receive Qty on a Charge) Qty Invoiced…
  • Credit memo without including any inventory

    Is there a way to give a customer a credit memo without including any inventory items in the "lines" section? One of our salesman price gauged a customer, the customer found out, and now we need to give them a credit to cover the extra price that was…
  • Check was unused by vendor but all invoices paid

    I recently took three checks to our local tax office to get registration on vehicles (five vehicles on each check). I got the registration costs from the tax office website. However, I was told that I had overpaid by over $500 dollars. Instead of giving…