AP Payment not appearing in Bank Rec

SOLVED

AP Batch contains 3 entries for a particular supplier. Payment entry dates are 5th october, 17th october & 31st October. 

Payment batch posted and resulting gl batch posted successfully. Zero issues here. (3 entries Payment Batch and 3 entry GL Batch)

In Bank Reconciliation window,  payment entry  of 5th October and 31st October can be seen as outstanding which user reconciles  but  the entry of  17th is completely missing. What could be the issue for missing transaction and what could be done to rectify the problem. 

SQL 2008R2. Sage Accpac  6.0 with PU2.

Parents
  • 0

    The most common reason for an AP entry to miss the bank module is that the payment code has a payment type of 'other' and this brings up an 'other account' field in the payment entry window.  If the user enters a GL account in that field it overrides the bank code and skips the bank module (even if the account number is the bank account).  To make sure the entry gets to the bank module, leave this field blank (unless you do want the entry to go to a different gl account than the bank code specified in the batch header). 

  • 0 in reply to The Equation Team

    I have made this error by filling in the bank account in the 'Other Account' field. What is the best way to correct this so that the bank reconciliation can be completed?

Reply Children