I'm sure this is a question that many Sage 300 users have.
On the bank reconciliation, there are transactions with zero dollar amounts that are piling up because the system does not allow the user to clear them (I try to click on the field that normally creates an "x" meaning the transaction is reconciled but nothing happens (no "x" appears so it cannot be reconciled :( These transactions are starting to pile up month after month as I am unable to clear all of these zero dollar transactions. I do not understand why Sage has programmed their bank reconciliation to include transactions that can get into the bank reconciliation but cannot get out of the bank reconciliation...this makes absolutely no sense! There must be a way to clear or simply remove these zero dollar transactions from the bank rec that I simply do not know about but I've tried everything I can think of. Can someone help by shining some light on my conundrum? Thank you!