- run interest batch, client doesn't calc interest
- check back in batches, see that he has been charged in past (worked last month)
- check customer inquiry and confirm o/s balance > 30 days
- confirm the Interest profile assigned to customer - to calc interest 30 days overdue
- other customers with same interest profile calculating
- re- run PP interest batch creation, for current month end and one in future still no interest calculating
Not sure what else to check