Sage300 Webscreen [Account Payable] batch lock by another user

We are currently experiencing a lock batch error when trying to change batch ready to post option to YES.

We have observed the following.

Batch created by user1 > User1 edit batch> user1 Save> User1 unable to update ready to post.

Sage300 2021 webscreens.

Any suggestion ?

Parents Reply Children
  • in reply to BCSKZN

    I know your reply was six months ago but was wondering if you came up with a solution or work-around for this?  I'm currently seeing the same issue at a site and trying to get to the bottom of it.  Do you find clicking the circular refresh arrow at the bottom of Batch Listings helps clear the lock?