What Crystal Reports runtime engine use Sage 300 2022?

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Hi everyone,

We just upgrade an old Sage 300 ERP v2012 to a new server with Sage 300 2022 Update. Not a problem.

But a custom application IT create with VB that use Crystal reports is not working, apparently for some crystal runtime engine conflict.

What Crystal report runtime engine uses Workstation setup? All programs at server.

Thank you very much

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  • 0 in reply to Accsys Consulting AU

    Hi Accsys Consulting AU,

    Yes I saw that release not but dont clear what version as typically we use with that version Crystal Reports 2016 for Sage to design new reports or update pre-build but not sure what version its is runtime. From your link I check registry entry and it match version 13 but in my case 13.0.26.

    Yes its very common that issue.

    Thank you very much

  • 0 in reply to Oscar Gonzalez

    I just did a Workstation Install and noted it said it was installing the Crystal Reports Release 2011 Runtime.  I've never edited reports in a newer version of Crystal than the runtime so I'm afraid I don't know what will happen if you use the 2016 editor.  I do have a client who I'm sure edits reports in version 2013 and they haven't reported a problem.  I checked our local Sage office and the version they sell for Sage 300 report editing is just listed as "Crystal Reports" so I am not sure which version they recommend.  I would check with your local Sage office that handles sales, subscription renewals, etc.