Receiving a payment that was paid incorrectly

Hello,

I have a special case:

1. We recorded a payment in Sage 300 but in reality we paid that person from another software- so the recording in Sage is only to show the transfer we make in the bank from that account that is connected to our Sage account to the account we pay that person from

2. We have now overpaid that person who is supposed to pay us bank by a cheque payable to that account that is not linked to Sage. 

3. We already know how to record the receipt of that cheque in the other software

My question is, how do we go on recording the receipt of that cheque in Sage without showing it for the bank reconciliation? 

Thank you, 

  • 0

    Hello Rose, 

    If you do not want the payment to go to Bank Rec, you can just do an AP Miscellaneous Payment to an "other" or "cash" Payment Code, then enter the transaction directly to the Cash Account. 

    This type of transaction will bypass the Bank  Rec.

    Regards,

    David Crampton

  • 0

    Thank you David but I was thinking of a way where I can offset that GL account that I used initially to pay that person from. Is there a way to do such a thing without having the payment to go bank rec? 

  • 0 in reply to Rose Zolhayat

    Hello Rose,

    Is there an invoice to be paid out of AP or did you just want to record a payment?  if there is no existing invoice, then you can do a "Miscellaneous" Transaction Type, then you can simply enter to the Cash Account and in the detail section enter the GL Account.. the resulting transaction would be a Debit to the Account entered in the Detail, Credit to the Cash Account. 

    Regards,

    David Crampton

  • 0 in reply to DCrampton

    Hello David,

    It is already recorded as AP invoice entry as well as payment since we paid that person. Keep in mind as per my initial note, we only recorded it in Sage for the sake of record entry and transfer that we did in the bank side as we paid her through our other bank account that gets recorded in another software. So now all I want to do is to record that cheque in Sage but since the cheque has been deposited to the other bank account, we do not want the entry in Sage to go to bank rec. I hope I was clear enough this time in terms of my explanation. 

  • 0 in reply to Rose Zolhayat

    Yeah, perhaps I'm missing something.. is the vendor sending you the over payment back?  Ie are recording this as Receipt into your bank?  I'm sure it's easier to explain if you open a support ticket with Customer Support.. that way we can connect to your workstation and see exactly what it is you need.

  • 0 in reply to DCrampton

    Yes but making it payable to the other bank account that gets recorded in the other software.

    The reason why I need to also make an entry in  Sage is because we created an AP invoice and payment in Sage as well for sake of transferring the funds from that bank account to the other where she got paid from and where she is paying this overpayment back to.