• Contact tab - info is missing

    I have some users who can't see the information on the contact tab. Sometimes they can sign out and back in, but most of the time it is blank, even when other users can see the info. Has anyone else had this happen and how did you fix it? This is…
  • Bug in Item Price Search Web Screen?

    It looks like the Item pricing screen has a bug. When you enter an item number an search, there seems to be a cursor that is looping through the entire item price table and then finding a specific record. With a large item price table, this seems to result…
  • When changing forms windows explorer causes crash

    Whenever we try to open the windows finder inside sage in order to locate a different form, the finder crashes. This also happens with exporting and opening the windows finder. We are using Sage300 ERP 2014 on a windows 2008 server.
  • Sage 300 Performance

    Hello All , Quick Question, Could Sage 300 cope up with a load 20-30k transactions per day? Thanks
  • slow printing

    We recently upgraded to Sage 300 2020. We have the Accpac server on a virtual server with 4 processors and 32 GB Ram. The Accpac virtual disk sits on a qnap with 16 Sata disks connected to the hyper v server with a 10GB switch. The SQL server is sql 2017…
  • Lockups OE/PO...etc Modules in Sage 300 ERP 2019

    Sage 300 ERP 2019, OE/PO..etc modules locked. Once locked no one can open/post anything in OE/PO...etc modules. All other modules were working fine that time. Once we Killed the suspended process from SQL, other users getting locked include remote and…
  • Need a support vendor or outside help with a sage 300 install

    FormerMember
    FormerMember
    We have a client that has sage 300. We recently did a new server install on the same hardware, and their existing sage company installed it on the new server. Their forms are freezing constantly. I had a SQL guy take a look at it and found no performance…
  • sage300 OE performance Issue

    we are running sage300 2017 with the latest PU. We are experiencing system freeze mostly when users are performing entries using OE. we have set the Day END to run using DAY periodic function instead of during posting, this still did not resolve the…
  • Can't Create Control and Could not open UI

    While troubleshooting some perfomance issues I noticed that my VM's hosting my Sage 300 environment had generic NIC's and one of them didn't have VMWare Tools installed. I waited until after hours and made some changes to IP's as well to those machines…
  • What is accpac so busy doing when its idle?

    I have been troubleshooting a performance issue with Sage 300 ERP 2018 (Bulid 0). It is exacerbated when more users are on the system which for us is only about 10 people. If one or two are on then its tolerable. Nothing has really changed in the last…
  • Web Screens login error: "Error HRESULT E_FAIL has been returned from a call to a COM component."

    Hello, I keep getting the error Error HRESULT E_FAIL has been returned from a call to a COM component. while trying to login to Web Screens - I am certain that I have missed an IIS Setting and don't know what needs to be done; Looking for any support…
  • PJC TimeCards v2017 PU8 - screen goes bad

    v2017 PU8, RDS server got a normal windows update security plus office updates. Now PJC Timecards does not open (data source error); all other screens open Really weird stuff: PM2100 ocx on server date Dec 3 but one in PU8 is dated Dec 2 ? - some…
  • Sage 300 2016 - Sage hangs while invoicing customers via email.

    Our receptionist regularly complains of our invoicing system hanging while mid-invoicing of customers. Her process is as follows: 1. Prints all invoices that are to be sent, (for our records.) 2. She goes back into the invoicing screen, changes the…
  • Service manager group / questions

    I am having a few random issues with Service manager and was looking for a place to post/ask some questions.
  • API endpoints

    Hi, I am trying to fetch product prices and product inventory, but couldn't find any which does the job. So, can you suggest me the suitable endpoints to fetch Item price and Item inventory?
  • 2018 PU1 very slow

    After upgrading client to 2018 users keep complaining of slow system. the following have already been tried with limited effect 1. only one path statement using DNS name 2. Increased cpu to 8 core xion 3.1 processors (both app and DB server) …
  • Very large GL batches - posting performance

    Does anyone know any smart ways to potentially improve GL batch posting performance? We are looking at typical batches of 1500 to 2000 entries with 8 details per entry. They take 7 minutes to post on a fairly high end server. I'm wondering if there…
  • HTTP STATUS 500

    Hello Guys, Our client is currently experiencing the below error message, when they tried to print any report or open any screen from the Sage 300 Portal. We have configured the portal due to Sage CRM. Sage 300 version 2017 Product Update 3…
  • All users Freeze while working in OE

    Configuration - Sage 300 SP2 (and upgraded to SP3 no difference) - remote services configuration 2012 R2 - approximately 5 active users processing daily orders and cash transactions in OE - 15 users overall access sage Frequently (5 or 6 times…
  • ERROR: "Desktop Has Stopped Working" while starting Sage 300 ERP 2017

    My Server found an ERROR when i run Sage 300 ERP 2017: ERROR: "Desktop Has Stopped Working" at Sage 300 ERP 2017. Any solutions for this. Here is the screenshots: i user Windows Server 2012R2 Microsoft SQL 2014
  • Slow report speed

    Why would crystal report speed be slower (on workstations) after changing the server box. (same spec /even better). Server name is the same. Using SQL2012 Express. Only thing different I can think of is the ODBC is using IP address and not server name…
  • Invalid Unicode character with Sage 300 ERP send/ receive?

    Hi all Hope someone can help. We have an issue with an error being returned along the lines of "invalid unicode character" when someone tries to do a send/ receive in Sage 300 ERP (I'm speaking under correction, paraphrasing how the issue was reported…
  • Performance of Sage300

    It is said that Sage300 is used for small and midium enterprizes. If large enterprizes use Sage300, are there any problems ? Would you tell me the appropriate number of transactions or operations per an hour and so on?
  • Description: Invalid input. The status of Item MAINTENANCE1QTR is closed.

    Hello Guys. We have just implemented a Sage 300 for a client using Project and Job Costing without Inventory Control but the client is using Purchase Order to post project expense directly to the Project. We notice after receiving part of the Purchase…
  • DESKTOP is not responding

    Good morning/afternoon, I was wondering if anyone had a solution to the random error message "DESKTOP is not responding". My users will get this sporadically throughout the day. History: We purchased a few new systems that came with Windows 10…