• Item number does not exist when adding an item to a BOM using web screens

    When adding an item to a BOM using the web screens (Sage 300 2023.1) I get " Item number does not exist" error. Sometimes with the master item and always with the component item. I also notice that the UOM does not show in the UOM finder on the BOM either…
  • Related Documents Inquiry not showing up after update to 2021

    We updated to Sage 300 2021 last week. Since then, the inquiry button next to related documents has disappeared (there used to be a magnifying glass next to, in this example PSH23119 and PINV23119, and I could click on it to open those 2 documents directly…
  • Internal usage screen error after upgrade to 2019

    Hi, After migrating the version of 2016 to 2019 SAGE 300, we get an error while opening Internal usage screen. The screenshot is attached here for reference. Thanks for your time and support.
  • Upgrade new server

    doing an upgrade where the app server and the db server are changing. Can anyone confirm that if I copy \user from current server and \site\user.ism ONLY from existing server that is all i need to have: - users settings like changes to data…
  • US Payroll Update Program on Individual Computers

    If each computer in our office has the programs on a local drive, do we have to run the US Payroll update on all the workstations?