Sage 300

Failed to retrieve data from the database error is received from Sage user interface when running a custom report created when client bought sage. Report works on sage 2014, 2019, 2020 and 2022 environments but doesnt on 2023 version. At crystal level…

We just upgraded a client to Sage 300 2023 on their existing server. After the upgrade, printing their customized PO form prompts to enter SQL name and password. Even when I enter the correct credentials, it fails with "login failed" message. I thought…