Yes, all your data will convert, it just needs to be upgraded to a version in-between.  I can help, you can contact me directly if you would like assistance and a quicker turnaround then Sage support.  [email protected] 

Hi Schumacher,

We are Sage 50 Resellers and Sage 50 Certified Consultants.  We have an A+ rating with the Better Business Bureau and we are Diamond level resellers for Sage.  

We offer the "Upgrade to 2020" service for people on sage 50 2013 and lower.    We will convert your company date while you are installing your program.  We just have to schedule the process.  Here is a link to our blog with more information. https://blog.bestbusinessstrategies.net/conversionerror/

Shirley Byard, President BestBusinessStrategies.com   304-233-2612

Yes -- you first have to upgrade your data to a version that will convert directly to 2020 (these are versions 2014 through 2019) and then once it's converted ("stairstepped") to that version then it will convert to 2020.  Sage 50 support can assist but we can assist faster and at a better price.  Feel free to contact us at 1-800-339-8224 or [email protected]