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poopclerk

Paya, Stripe and Paypal payment services.

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I need to talk with Sage 50- US customers that have made the decision between Paya, Stripe and Paypal payment services.  We are a small gov't entity that bills out quarterly for wastewater services but want to give our customers an online payment option.  After several attempts to reach someone at Sage for some direction with no results I'm turning to the community for input on whether any of the options might be a good fit for us. - Help?

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    Here are a couple more things to consider.

    PayPal and Stripe will take their fees out of each transaction and deposit the net amount in your account. Paya will deposit the full amount of the sale into your bank account, then deduct all fees at the end of the month.

    PayPal and Stripe only work by including an online payment link with an emailed invoice. Paya does that plus gives you the option of processing credit cards from the Receive Money window in Sage 50.

  • 0 in reply to StephenC

    Thanks - all good information.  As a followup, I want to expand a bit on how we currently bill customers as I'm thinking there may be further complications to 'some' of our customers.  Presuming that 90% of all our customers pay timely, this option would work just fine.  Currently, we send an actual statement each quarter, rather than the invoice.  The reason is that if a customer doesn't pay an invoice timely, we add a finance charge.  On the next statement printed, it will show the outstanding invoice line (presuming they still haven't paid it), the finance charge line and 'new' invoice line all on the statement. There could be several quarters worth of service charges and a finance charges on the statement.  Based on what I'm gleaning from the payment services info, it seems like the only option is for them to pay from an actual 'current' invoice and not from a statement?  So internally, we would need to then send an invoice for the finance charge, an invoice for the new quarterly charge and then how do we let them know that there is still an outstanding invoice?  Would we then be required to send a separate statement in order to get them the information? We are a government entity(utility) so if at the end of the of the year they have not paid any portion of their bill for that year, that amount gets turned over to the local taxing authority for inclusion on the property owners real estate tax bill - YEAH Wisconsin for allowing us to do this! But this also means that every quarter, I have to send a "statement" showing the full amount owed by the customers and I'm thinking then that their only option to pay would be by check and not through the automated payment service - Am I thinking of this correctly?  I know we won't get 100% participation in payment services but need to figure out how this service will help and/or change our internal processing.  

  • 0 in reply to poopclerk

    Hi Poopclerk,

    I am an Independent Sales Rep for  PAYA.   You can send out an invoice with a click to pay button.  You can have it set up that you receive ACH, Virtual Check EFT or Credit cards for the service provided. 

    We find that we have very good luck in collecting payments with the online service.  It is fast and easy for the client.

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