We are having the same issues since we installed 2023 last week. Things slow down and come to a grinding halt. Today I can't even post the journals. Our database is about 1.1G.  This afternoon I am trying to post our journals which normally takes a few seconds and each time I have tried it it sits there for 30 minutes or more and the everybody else (only 3) are locked up as well. I have to end the program with task mgr and then restart my computer  but it still won't post. I can do simple data entry such as changing customer address, etc. i need to find someone who can help us deal with this and am trying to find a local consultant in NC to help. It is looking like from what I have seen here we may  have to go back to 2022.

I logged a ticket with SAGE and talked with somethere but they were no help. They told us to restart the ACTIEN server on our SAGE server but it eventually locked up again.

We are having the same issues since we installed 2023 last week. Things slow down and come to a grinding halt. Today I can't even post the journals. Our database is about 1.1G.  This afternoon I am trying to post our journals which normally takes a few seconds and each time I have tried it it sits there for 30 minutes or more and the everybody else (only 3) are locked up as well. I have to end the program with task mgr and then restart my computer  but it still won't post. I can do simple data entry such as changing customer address, etc. i need to find someone who can help us deal with this and am trying to find a local consultant in NC to help. It is looking like from what I have seen here we may  have to go back to 2022.

I logged a ticket with SAGE and talked with somethere but they were no help. They told us to restart the ACTIEN server on our SAGE server but it eventually locked up again.

Sorry you're running into problems ... there is supposed to be an update released by Sage by the end of the month to address these issues.

Hi Alice Bond, 

Thank you for reaching out about this. I was able to find your support ticket ending 800xxxxx926 and have asked the Sage 50 US support team to review and follow up. Will update you with any news.

Warm Regards, 
Erzsi

We're in the same boat. Support says there's an update coming out to deal with slow inventory lists, but it seems like there's a bigger issue than that. We're going to have to go back to 2022.

Edit on 1/20/2023 - looks like the update was released as a P&S update yesterday - right after we uninstalled and went back to 2022. We're gonna stay put for a while but the KB article says the updated release version is 2023.0.0.22202.

Any updates on your situation?

Any updates on your situation?

We're staying on 2022 for a while just in case. Haven't tried going back to 2023 yet.

We just got a notice that 2022 will be obsolete come March 1st and are starting to get worried. 

They told us that too, but at least 2022 works for sure. Not like it's going to suddenly stop working in March, they'll just make you upgrade if you need support.

That's good to know. We've never been in this particular position. Sage "Support" is a great waste of money most of the time. 

Yeah, and the brief look at 2023 looked exactly like 2022 - but with a new icon. I think the big "upgrade" for 2023 was the database version - which is what caused all of the issues. Only real issue is the annoying upgrade available warning every time a user closes out of the program, but they all know what that upgrade did to them so they're happy to ignore it.