Sage make it impossible to cancel

So our sage expires in December.  We don't want to renew.

It says we are on Sage business care, auto-renews.

We want that turned off.

Chat says to call 877-495-9904

They pass you onto an account manager, but it's just VM.

Tried 877-495-9904 again and it says they are on a team meeting and to try later.

Really...

Sage needs a class action lawsuit against them.that pierces their Binding arbitration crap.

This is ridiculous.

You even have to pick non relevant category and sub category items, before it will even let you post.

Top Replies

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    Hi  ,

    I apologize for the inconvenience you've experienced. We've made it easier for customers to get in touch with us regarding subscription status. Please visit this link: https://get.sage.com/SubscriptionCancellation. Your request will be directed to the right team and you'll receive confirmation once it's sent and received.

    If you use Sage 50cloud Accounting or Sage Business Cloud Accounting, or are a Sage Accounting Network partner, you can call: 1-(866) 290-7385 for assistance with cancellation.

    If you'd prefer, we can have our team reach out to you directly. Please email me your contact details and Account ID, if available.

    We value your feedback and are always working to improve our services. Thank you for bringing this to our attention.

    Warm Regards,
    Erzsi