Sage 50 2024 Out of Balance

Question

Since upgrading to 2024 I've had to do several data verification/Syncs do to "out of balance" messages. This isn't the result of a bad posting etc. I contacted Sage as of yet. Is one having similar issues since upgrading?

Homerjones · Accepted Answer

I appreciate the offer but I do most fixes myself. This is a bug in Sage's software that they need to address. Hopefully Sage will address it sooner than later

Homerjones · Answer

I will keep you in mind going forward though and as a referral.

Erzsi_I · Answer

Hi Homerjones , 
 Thanks for reaching out. Checked in with our Sage 50 US support team regarding this and they advised that there is no known issue related to the version 2024 upgrade and "out of balance" messages. These messages occur when there is damage to the database. Steps for further troubleshooting and assistance can be found on this article. Hope this helps! Warm Regards, Erzsi

Best Business Strategies · Answer

Best Business Strategies · Answer

It could be something in your computer that caused the issue. 
 
 Did you run the update on the server machine first. Once you discovered the problem, did you try rerunning the update? I would restore the backup prior to the update and run it again.

Best Business Strategies · Answer

Do you have enough room in your server for the file? Maybe you need more space allocated to the program data. 
 To be honest, I don't think this is a Sage bug.

Sage 50 US

Sage 50 2024 Out of Balance

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