Hi VictorT ,

Thanks for reaching out. While I can't provide a direct contact name or phone number (since all agents are tied to a system and take calls as they arrive in the queue), you have several ways to connect with our Technical Support Team for assistance.

The quickest way to get support is through the Help and Chat options within your Sage product. Additionally, you can manage your support requests by creating or updating a Support Ticket on the Customer Portal: Sage Customer Portal. Simply log in with your email address, and your request will be directly monitored by the team.

For immediate assistance, our Online Chat for Sage 50 US is also available at Sage Resources.

If you're facing other issues, our Sage Knowledgebase for Sage 50 US provides a wealth of articles that may help resolve common technical issues.

Please let us know how we can assist you further.

Warm Regards,
Erzsi

I can take a look at it as well if needed, we have tools that can assist with data repair.  [email protected] 

This is how the screen looks like after logged in ... this happens since upgrading from 2023 to 2024 and do not know how to solve it .... any idea?

Does the program work if you use the dropdown menu's?  If so then you could try closing Sage, browse out to the company folder and rename the userpref.dat file to userpref.old and then open the program and it will create a new file.  That file is what holds each users screen layout and dashboard settings.  That could have been damaged during the upgrade.