Sage 50 US

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Need a support contact name an address a phone number

Posted By VictorT 3 months ago

A Customer has an altered quantum information in one of ten companies they have, and all things we tried to do did not work ... they want to contact a person in support in order to see how Sage can do in ordeer to solve their problem.

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0 VictorT 3 months ago

This is how the screen looks like after logged in ... this happens since upgrading from 2023 to 2024 and do not know how to solve it .... any idea?
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0 VictorT 3 months ago

This is how the screen looks like after logged in ... this happens since upgrading from 2023 to 2024 and do not know how to solve it .... any idea?
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0 bottomline 3 months ago in reply to VictorT

Does the program work if you use the dropdown menu's? If so then you could try closing Sage, browse out to the company folder and rename the userpref.dat file to userpref.old and then open the program and it will create a new file. That file is what holds each users screen layout and dashboard settings. That could have been damaged during the upgrade.
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Sage 50 US

Need a support contact name an address a phone number

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