Error viewing security set up and accessing data via ODBC after updating to 2024.0.1

Question

After applying the 2024.0.1 update, our BI processes started failing with permission errors on the ODBC connection. When I tried to verify the settings and look at the user details, I get the following error: 
 A Managed exception was caught in CUserListView::LaunchWindow(). The error is 'External component has thrown and exception.' 
 and I cannot see the settings. This happens when navigating to Maintain -> Users -> Set Up User Security... 
 Is this an issue with the update or are there other options for troubleshooting and/or correcting this issue?

termerins · Answer

Try Starting Sage 50 as an Administrator; this has helped my clients get past most Managed Exception errors. You can do this either by right clicking on the Sage 50 icon and choosing Run as Administrator or you can edit the properties of the Sage 50 icon and on the Compatibility tab, check mark the box to run the program as an Administrator . 
 Tammi M. Ermerins ( tammi@pcosupport.com ) 
 Certified Sage 50/Peachtree Accounting & Crystal Reports Consultant & Trainer 
 800-780-0700 / 954-961-0600, Visit Us on the Web at https://pcosupport.com

Sage 50 US

Error viewing security set up and accessing data via ODBC after updating to 2024.0.1

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