Sage 50 US

we have an issue with Sage around a "ghost" customer id. Sage is telling us that we have to totally create a new company and just move over beginning balances, but doing this obviously creates an issue with the history. We are hoping to be able to repair…

I was doing a report group and sending to an existing Excel file like I have for years. Same report group. I did it 2 days ago for march and april. next day I go to do the same report for may it starts the process, then shuts down. I restarted, I tried…

After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…

I have now had THREE clients in the past 2 weeks report an inability to run manual backups due to a DYNAZIP error 18. Three different companies, at three different locations, with three different IT support companies troubleshooting this. All have followed…

Hello, We are seeing consistent crashes with Sage 50 using Remote Data Access on our user's machines. Doesn't matter if they are running Windows 10 or 11, although systems running Windows 11 are crashing more often. These happen regardless of whether…

Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.

All of the accounts payable checks that were printed didn't post to Sage. The invoices that were paid by these checks cannot be found anywhere in Sage.

After upgrading to 2023 lots of processes are running slow. For example, running reports and emailing from sage takes 2+ minutes to fully load. Also while running reports you have to click on options menu before the report will start.

Hello everyone I am a new IT person to involve with sage50 I want connect to database by using 3rd party application such as Excel, Access, Power bi through ODBC to create real time and interactive report by power BI, I following this article https…

I have a client that purchased a new laptop and installed Sage50 Quantum 2020 on it. When they try to open their data from Sage 50 2016, they get an error that an older version of the Actian Zen database is already running and requires a newer version…

Our company used to have payroll account codes for a SIMPLE IRA program, but they no longer have/use it. Something in the background of the account setup must still be showing active somewhere so I wanted to see if anyone can help me identify it. For…

Hello all, Hoping for your opinions. The company I work for currently, and has been using, Sage 50 for over 8 years. It has served us well in the past, but recently we've been starting to have issues. We have a server with Sage 50 that holds the data…

Hello, Our company added Sage 50 Cloud to our subscription in May 2021 and we have been having a consistent issue and I can't seem to find much information on it. The issue is users will get a message saying: "The company must be closed in order to…

I installed sage 50 2022 on Mac using parallels, it crashes so often but the real issue i have is i can't send invoices using email or I can't print any report via PDF printer. Anyone have any luck inn installing correct .net Famework?

While using remote access, can I (should I) set up an auto-backup to run on all 3 of my workstations? One workstation uses sage every day but currently the pc set up for auto backup is a system that uses sage infrequent. This was the PC that initially…

Hello the company that i do some work have a sage50cloud version and when i try to do a backup for the company it gives me an error and says: Exception has been thrown by the target of an invocation. I dont know how to what to try to do, out company dosent…

Hi, I'm in the IT dept, and our accountants are reporting that they are no longer able to open invoices when they view the invoice of any kind the screen flashes for a second and then closes as if they didn't click it at all, no popup no warning. …

When trying to install Sage50 2021 Update (clean install on WinSrv 2012R2) I get the following message.

I created a new company in Sage, and any time I try to open a list, I receive this error. What can I do to fix this as it happens with every new company I make. This does not happen with old companies. Our setup has a server with the company files…

I have Sage50 2021 installed on my computer. I have no issues. However, the workstation (and we have enough licenses) is constantly having problems either opening Sage or getting error messages in the middle of an operation. They sometimes get the error…

We updated Sage 50 to the 2021.0.0 version, and since cannot open the company file (on cloud). Message is: "Could not sync the Remote Data Access company. Please try again. If the issues continue, download the company again." I have tried all of these…

Has anyone successfully imported assemblies? I was attempting to rebuild our company, but when I try to import the assembly data exported, the first row in each assembly fails due to an error in the quantity built column. When reviewing similar questions…

Good Afternoon We are running Sage 2020.1 on a Windows 2012 server. We rebooted our server last night and started noticing our client machines would attempt to load Sage 50, but then it would fail and close with no error message. We can still boot up…

Hi! We are trying to edit user rights. Specifically, what we are trying to do is change the transaction prior periods from view only to full access so that our users can edit prior transactions if needed. We are following the steps here https:/…

Hi All, New comer here, I have a problem in installing Sage 50 in my Windows 10 Version 10.0 (Build 10240) Please help