• payroll deduction child support

    i need to add child support and spousal support to an employees paycheck can anyone help with this - thank you
  • Employee Stock rewards

    An employee of a company received stock rewards in 2023, any insight on how to post that to employee wages and W2 form?
  • Fringe benefit

    We are a PEO processing payroll for site clients, a new joint employee will be recieving a $300 month stipend for home office. How will that post through payroll as a fringe benefit? Subject to Federal and State tax but no FICA for EE or ER?
  • Recording employer portion of social security tax on disability benefits

    How do I record the short term disability payments that one of our employee has been receiving. We owe the employer-portion of social security on this amount. How do I record just this liability?
  • Posting Paychecks to Account Register

    New Sage 50 user - Barely trained by prior staff who retired. I'm trying to figure out how to get the direct deposit paychecks I did yesterday to show up in my account register. They show up on the account register report but not in the physical register…
  • Christmas Club

    I have some employees who still have a Christmas Club account that automatically deducts from their paycheck each week. The bank takes the amount out of my checking account each week. How do I make a deduction like this on their paycheck? Only options…
  • Void direct deposit

    I made an extremely rookie mistake (30-yr Sage/PT veteran) - I was intending to void a payroll check for this week, prior to transmitting direct deposits. I inadvertently pulled one from December and voided it, obviously long after the transmission -…
  • Education Assistance

    How do I include the amount of education assistance for an employee when it goes over IRS limits of $5,250 per year?
  • Payroll tax withholding not posting to balance sheet accounts

    After the update to Sage 50 US my payroll WH deductions are not posting to my tax liability accounts. I don't know how to fix. HELP. I am on hold with tech support for what seems like an eternity!
  • Reissue a check

    I need to reissue a commission check to an employee that never received it in the mail. I did this last year as well and when I voided the check and reprinted it our 941 tax report was incorrect. I see that there is an option to "reissue" the check…
  • Payroll entry in the 2021.1 release is critically dependent on the order of the fields. Does anyone know when a solution may be available?

    The next line here is a copy and paste from the Knowledge Base web site. So Sage is aware of this issue, but I cannot get any up to date information about when it will be fixed. "Pay fields or amounts move around or disappear in Select for Payroll Entry…
  • Turning payroll off Quantum

    I have a client with a business care subscription (3 user) on Quantum. They will be out of business as of the end of 2020. They are no longer running payroll. Their current business care subscription runs out December 14th. I spoke to their account…
  • Payroll Missing/Un-Deposited

    FormerMember
    FormerMember
    We submitted and synced our payroll on 11/26/2019 to account for Thanksgiving this week since our pay date is 11/29/2019. However, none of our employees received their direct deposits. I have tried to contact iSolved with no call back (3 hours later)…
  • Garnishment Question

    FormerMember
    FormerMember
    I received an email from a client indicating they now have an employee with a garnishment order. The order reads the employee is to have a total of $762.80 garnished from their paycheck over the next 10 pay periods (evenly). Is there way to setup a garnishment…
  • Payroll Processing

    What is the procedure to post payroll without payment to employees at the last day of the month such that there will be salary payable. I try to use salary payable account in place of cash account but unable to select salary payable account in the cash…
  • Credit Card tip payable

    Hello, We run a restaurant business and most tips come from credit cards. We pay our servers weekly, adding in their tips owed from the week's sales. My question is how to clear the tip payable account and what type of account is should be? The type…
  • Payroll chart of accounts

    Hello- Our business office burned down last year and we had to start our company from scratch. However, I believe we set up the payroll incorrectly. Is there a way to find out if the payroll chart of accounts is set up right? For example, I think our…
  • Employee Beginning Balances

    I'm trying to enter and employee beginning balance in that window within the Maintain Employees & Sales Rep window. Any date I enter I get the message that "The payroll date is invalid". I would like to be able to use 1/1/18, but even 2/1/18 OR 3/1/18…
  • What journal entries do I complete for outsourced payroll?

    The payroll company deducts one lump sum from our business checking which includes: Gross Payroll, Tax Withholding, 401K, Medical and a 401K loan payment as well as a service fee. This is my first time entering outsourced payroll so I am not sure how…
  • Payroll Error

    Accountant had deleted default company fields in PayRoll. When I select Payroll Setting. I got this error message as follows