Sage 50 US

When I use the Year End Wizard, I get an error when trying to back up. I can not go any further. I get an Dynazip error #18 after about 2%. I have tried to fix the error using the few suggestions in the Help paragraph. Nothing worked. I log in administrator…

Just ran 2021 YEW for one of my companies and when it was done it shows Vendors payable for years 2019 and 2020. Just 2 different vendors and the vendor id is all 9's (999999999999900) all of these invoices have been paid in 2019 and 2020. How do I fix…

I did a year end close on a company and worked in the next year for several days without a problem. Opened up the company today and it had reverted back to where it was preclose. How can that even happen?

Good morning, Last weekend we ran the purge wizard to archive 20 years of data. It seems that we did not instruct the purge wizard to leave the unreconciled bank transactions. Now the bank recs from the purge date forward are out of balance by those…

I am unable to finish the YE wizard. Every time I click the "archive" box, I get an error. Can anyone tell me the issues I will create if I finish the wizard without "archiving'? I've been in the que or on the phone for 2 days trying to get some help…

Because customer deposits (or possibly prepayments) will be held for up to 5 to 10 years, when Sage 50 states "Transactions, including general journal entries, cannot be created or changed in a closed year" - how does that apply to viewing, reporting…

I have just been hired to 'catch the employer up on past reconciliations' . The employer is a non-profit so issues with timely tax returns is not as much of an issue as it would be with for profit companies. The employer hired me to reconcile account…

As many other users are experiencing, I am unable to close period 1-12 in order to open period 25 (start of the 3rd year) in my Company A. I'm wondering if I can create a new company (Company B) that has periods 1 - 24. Once created, I can close periods…