• cannot open company file - error message "..cannot open this company... created in a newer version.."

    We were working in this file a few weeks ago. We tried to open it this week, and we're receiving the message "You cannot open this company. It was created in a newer version or is incompatible with your Sage 50 solution..." But, we didn't upgrade our…
  • Accessing customer aging information

    I am looking for the correct way to access aging info for each customer in my instance of Sage 50. I currently run a query that pulls info from the customer table (odbc), and am wondering if the aging information is in a separate table, and how to go…
  • Changes Made in "Maintain Company Information" Changes Info in Two Companies

    Hi all, I needed to make an exact copy of my company for testing purposes. To do this, I made a backup and then restored to a new company. As soon as the restore was done, I went to Maintain - Company Information and changed the company name. This changed…
  • Which export/import do I need? (restaurant POS integration)

    I work for an organization that makes a restaurant Point of Sale. We have a customer with Peachtree 2011 and they've sent us information from the help files about importing into that version. We want to import sales information into the G/L but I'm not…
  • Sage50 US Online Back Up

    Is Sage50 US online back up another subscription? do I need to pa for it or its already part of the license that I have?
  • Is there a way to Export Past Due Orders into Excel and Update the Date and Import back to Sage to auto-update?

    Currently, we are exporting the past due orders into excel, then manually updating each and every one of their dates in Version: Sage 50 Accounting This takes a large chunk of time to do manually. Does anyone know a way to speed this process up?
  • CHANGE FISCAL YEARS

    TRYING TO CHANGE MY FISCAL YEAR USING THE INSTRUCTIONS AND IT IS A NIGHTMARE. IS THERE ANY FURTHER ASSISTANCE ON THIS? SHOULD I JUST START A NEW YEAR WITH BEGINNING BALANCES INSTEAD OF IMPORTING? HELP
  • Backup

    Hi, After a recent update to Sage 50 Premium Accounting 2024 US Edition, backing up just sits on processing the backup. Waiting for half an hour to proceed to backup, we decided to interrupt and close the program in the task manager after then it proceeds…
  • Link JrnlHdr to itself

    I added the JrnlHdr to the report twice in hoping the link the second JrnlHdr to itself. How do I do this? My first instance JrnlHdr is restricted to JrnlHdr.JournalKey_Journal 11 - Sales Orders. While my second is restricted to JrnlHdr.JournalKey_Journal…
  • Import sales invoice to SAGE50

    Dear, I trying to import sale/invoice to SAGE50, but I getting warning message each row, but all row still success import. The reference number "TP24-0304C" is available, but getting warning. The data CSV below: anyone know the problem?
  • Importing Data into Sage 50 Cloud vs Sage 50 Desktop - Any differences?

    Hello everyone, Are there any differences in importing data into Sage 50 Cloud vs Sage 50 Desktop? Such as General Ledger Journal Entries and Vendor Invoices. Any information or advice would be greatly appreciated. Thank you, all. Mike S.
  • Payroll syncing getting error

    At the end of December, I replaced all of our computers - server went from 2012 to 2022, and workstations went from 10 to 11. Ever since then we have had this problem and nobody has been able to tell us what the problem is so far. When we go to do payroll…
  • Limited version of Actian Zen

    Long time ERP consultant here, but new to Sage 50. I have years of experience with Actian Zen (fka Pervasive SQL). But at a Sage 50 install, where the heck is Actian Control Center? Where would I go to write a simple SQL statement? Also missing are DDF…
  • Import creating blank invoices

    Hello, I am importing invoices into Sage from a report, using the import/export function. This is a monthly activity and nothing has changed since the last time I did it. The invoices are all showing in Sage after the import with the correct totals…
  • Import AP invoice with PO and Merge it with existing transaction of PO receipt.

    Hi, Before importing the AP invoice with PO, the Purchase Order # 100 was Received (qty ordered = qty received) and marked as "Waiting on Bill". Let's call this transaction A. I have then successfully imported the AP Invoice# 200 with PO #100 through…
  • Import AP Invoice with Apply to Purchase Order

    Hi, I have successfully imported an AP invoice with Purchase Order. I have a Purchase Order that is already Received (all qty ordered have been received) and marked it as "Waiting on Bill". When importing the AP invoice (which includes the PO #) I would…
  • Importing Data

    Shouldn't we have a forum for just this (Importing Data)? :) So.... everything was going along fine until I realized that the descriptions are not showing up in reports. Why? I find that if I open each transaction, save it, then go back to the report…
  • Inventory module

    We recently purchased Sage software to manage inventory items. I have a few questions, 1) is a way to upload inventory items from an excel spreadsheet? If yes, could you please send me instructions? Or do we have an email for support? 2) If we are only…
  • Move company files from Standalone computer C; drive to server

    We want to move all our company files from a standalone computer to a shared server. I am not able to create a new company and have it save to the server location. Do the company files and Sage software need to be installed in the same location? Then…
  • Sync employees for HR testing

    I would like to only sync 2 employees as test subjects to see what access they have to Sage HR. Is that something that I can do? Or do I have to sync all employees? Thanks, Lisa
  • Import Cash Disbursements without job costing or invoice matching

    Is the field called "Check Number" what I will use for a reference number on my csv? The company rarely writes checks but uses a debit card for everything. However, I do want to use a reference number. I would like to use reference numbers that begin…
  • Old Peachtree Version - Periods missing

    Has anyone seen anything like this and would someone be able to assist in recovering these periods?
  • Unable to download company files, after connecting to Sage Cloud.

    Not a Question but an answer to what many Sage Support techs are not aware of: in the past few weeks we have upgraded to a few remote licenses to access our company accounting software remotely. In doing so we set the main company to shared mode. On the…
  • THIS IS A DOOZER FOR PEACHTREE 2005 WHOLESALE DISTRIBUTION NETWORK VERSION

    out of nowhere when i try to enter an inventory item either in quotes or orders peach hangs for 10 seconds. this started in wondows 10 but i have checked 4 machines running both win7 and win10 in single user mode and all machines are behaving the same…
  • import

    I am trying to import a purchase journal and it keeps bombing on line 1 date field. I have checked all three date columns in .csv & they are all ##/##/## date format.