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Steven Socks

How do I remove voided checks/Invoices from A/P Payments?

Posted By

Hello,

Working from the A/P module, I recently voided a payment by vendor without voiding the invoice first. The check was printed, but will not be sent out. I still have the option to make payment for that invoice. How do I remove this unwanted invoice?

  • 0

    In BusinessWorks, you will need to do a Credit Memo to the Invoice to 'void' the invoice.  Once you have activity on an AP invoice (check, debit memo, credit memo, etc...), you cannot use the void option for the AP invoice, you will need to do a Credit Memo to void the invoice.  For more information, please see Knowledge Base article:

    Error: "ACTIVITY ON INVOICE. You can only void an invoice which has had no activity applied, i.e., credits, debits or payments." (84450)

    Thanks,

    Coleen

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