This seems like it happened to us back in Ver 2012, we had 10,000+ invoices from 1 vendor. Never figured out what caused it, but I had level 2 tech support help to clear the problem. We also had old paid vendor invoices start to show up as unpaid. We ended up spiting up the vendor into a 2nd ID. the system was having hiccups because we were approaching the hard limit (12,000) vendor invoices.

Call for support.  Even running re-index did not fix our problem.

This seems like it happened to us back in Ver 2012, we had 10,000+ invoices from 1 vendor. Never figured out what caused it, but I had level 2 tech support help to clear the problem. We also had old paid vendor invoices start to show up as unpaid. We ended up spiting up the vendor into a 2nd ID. the system was having hiccups because we were approaching the hard limit (12,000) vendor invoices.

Call for support.  Even running re-index did not fix our problem.

What it actually appears to be happening is that when we receive a PO and it asks if we want to enter the A/P invoice, we choose yes. We enter it and later we find out that it is entered twice. The "inventory" isn't received twice, just the invoice is entered twice. And this is not happening on the same vendor. It has happened on three different vendors so far and not every invoice for those vendors. As far as we can tell, this started in January 2019. I think this is going to be a Sage Support issue.

wbjilliam-

I would recommend opening a support case at this point.  You can call 800-447-5700 to open a support case.

Thanks,

Coleen