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JPALYU

BW32-Task4005 is not responding

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Hello,

We are trying to post an Inventory Receipt Adjustment and the program freezes after about a minute.

Location: Inventory Control > Purchasing > Purchase Order Receipts

The odd thing is, there were multiple parts on the purchase order. Only one item is causing an issue.

We did recently install a Windows update, prior to this update we have not had this issue.

Running Sage Businessworks 2018

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    PALYU-

    You may also want to see if you get the same error running the same task is other companies or in SAMPLE.  If the issue appears only with one task, I would suggest reviewing Knowledge Base (www.SageKB.com) article "Program locks up or freezes when launching tasks (37436) ".  If you continue to have issue after reviewing the steps in the article, then I would open a case with the support team for additional troubleshooting on you issue.

    Thanks,

    Coleen 

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  • 0
    SUGGESTED

    PALYU-

    You may also want to see if you get the same error running the same task is other companies or in SAMPLE.  If the issue appears only with one task, I would suggest reviewing Knowledge Base (www.SageKB.com) article "Program locks up or freezes when launching tasks (37436) ".  If you continue to have issue after reviewing the steps in the article, then I would open a case with the support team for additional troubleshooting on you issue.

    Thanks,

    Coleen 

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