Possible to correct multiple sick / PTO records at once?

Posted By martel.rotschy over 1 year ago

We have at least a couple hundred payroll records where PTO (sick time) was used while we were running the broken version 24.2.103 of Sage. The process for fixing these, listed as the resolution to defect # 39917 is a manual process for each individual record.

https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=117712&sliceId=2&cmd=&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&noCount=true

Will there be an automatic fix for this in the next Sage update build?

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0 ghollister over 1 year ago

There is no automatic fix planned since it can vary according to the data, but we can look at what you sent us and see if there is anything that can done.
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0 ghollister over 1 year ago in reply to ghollister

Also, are you currently on version 24.2.103, or have you applied the tax update we just released yesterday (24.3.26). This is regarding any Open payroll records you currently have that have not been computed. If you final compute those in 24.2.103 they will need to be fixed, but if you final compute them in 24.2.113 or 24.3.26 they will not.
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0 ghollister over 1 year ago in reply to ghollister

Also, are you currently on version 24.2.103, or have you applied the tax update we just released yesterday (24.3.26). This is regarding any Open payroll records you currently have that have not been computed. If you final compute those in 24.2.103 they will need to be fixed, but if you final compute them in 24.2.113 or 24.3.26 they will not.
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0 martel.rotschy over 1 year ago in reply to ghollister

We are mainly on 24.2.113

We have one computer still on 24.2.103 for running certified payroll reports.

Our main computer used for final compute of payroll is running 24.2.113

Are there any additional bug fixes in the 24.3.26 update?
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0 ghollister over 1 year ago in reply to martel.rotschy

No, the year-end update has only payroll tax changes in it
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