Credit invoice and aging a/r question

Question

I posted a bill on the 3-2 screen and then posted a credit to the same job for the same amount. Instead of washing out, the 2 bills are showing up on my 11-1-3-81 aging a/r report. How can i get this to wash and drop off? Thank you!

Char DeLange · Answer

Please don't use ever use the reference field to apply credits! If you make a mistake the fix is much harder. Instead enter the credit and save it. 
 Then apply the credit through cash receipts as a zero deposit. If you have to make a correction you can just void the zero cash receipt.

Char DeLange · Answer

Yes. To write off AR, enter credit in 3-2 to either reduce income ir increase bad debt expense. Then apply the credit to the open invoice balances. Then I use write off as the check number in 3-3-1 cash receipts. i do NOT recommend using the reference field because you CANNOT undo it if you make a mistake

Sage Construction & Real Estate

Credit invoice and aging a/r question

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