I posted a bill on the 3-2 screen and then posted a credit to the same job for the same amount. Instead of washing out, the 2 bills are showing up on my 11-1-3-81 aging a/r report. How can i get this to wash and drop off? Thank you!
I posted a bill on the 3-2 screen and then posted a credit to the same job for the same amount. Instead of washing out, the 2 bills are showing up on my 11-1-3-81 aging a/r report. How can i get this to wash and drop off? Thank you!
In the future, you can enter the invoice number in the "Apply to" field when processing the credit memo. When saving, it should say that the invoice was found & do you want to apply the credit memo to it.
Please don't use ever use the reference field to apply credits! If you make a mistake the fix is much harder. Instead enter the credit and save it.
Then apply the credit through cash receipts as a zero deposit. If you have to make a correction you can just void the zero cash receipt.
Char,
Would you use the same method to write off uncollectilble AR?
Char,
Would you use the same method to write off uncollectilble AR?
Yes. To write off AR, enter credit in 3-2 to either reduce income ir increase bad debt expense. Then apply the credit to the open invoice balances. Then I use write off as the check number in 3-3-1 cash receipts.
i do NOT recommend using the reference field because you CANNOT undo it if you make a mistake
*Community Hub is the new name for Sage City