I am trying to do some clean up and remove old accounts that we no longer use. I'm getting a "Delete Conflicts List" that contains records from as long ago as 10 years. How do we get these "cleared" so that the account can be removed?
I am trying to do some clean up and remove old accounts that we no longer use. I'm getting a "Delete Conflicts List" that contains records from as long ago as 10 years. How do we get these "cleared" so that the account can be removed?
Hi Kathy. Depending on the types of records being referenced as a delete conflict, running a fiscal year archive and selecting the maintenance option to "Remove closed and refused jobs" may may that task easier. If the jobs still cannot be deleted, then I would advise contacting Sage Support for guidance.
*Community Hub is the new name for Sage City