The answer is yes!
Let me explain, I followed the year-end guide. I ran the audit, I repaired the errors listed in the audit, I ran the audit again to check for errors. There was zip, zero, zilch errors reported. I proceeded to close 2023 payroll. Everything was seemingly fine.
Today as we tried to do payroll everything seemed to work just fine until we printed the DD stubs. They printed just fine, but when that was done an error showed up saying some of the payroll records were not reported to the correct period. Hmm... It asked us to run an audit in 5-3-7, it shows 19 errors for one employee. The errors show that the balance was zero while the audit column showed the correct payroll deductions. Interesting...
Then we realized that the employee in question was the only employee where the YTD values were not reset. I then checked 5-1-9 for the YTD earnings in 2024 of that single employee. Indeed, the balance was zero. As a final check to see, I re-ran the 5-3-7 audit for the previous year, and guess what I now have new errors and the difference in those errors for Q1 of 2023 is the gross wages by the employee of Q1 2024.
Why is Sage doing this? The issue is clear, it's creating the issue by trying to post the Q1 2024 payroll to Q1 2023. I think the underlying issue is that the YTD amounts never got reset wich points to the real issue. But I have no idea how to solve this.
