Payroll Cheque Printing

Question

Hello, 
 
 I have created a Payroll entry , when viewing it it is showing in 'new' and Status 'processed'. 
 Somehow I'm not able to print the cheque.. I'm getting the following error. I was able to print all other cheque except this one. (all others were EFT and this one cheque is manual) maybe I'm missing something. would apprecaite help? 
 .

Stacy Sannes · Accepted Answer

I can't say for sure why this has happened to me, but I have gotten that error a time or two. I can never find anything that I may have done differently; it's always the first check in the sequence and shows processed, and we only have one option for the bank account, so I know that's not incorrect. If I go back to task>enter checks, reprocess the check and finish, then task>print checks the check will print with no problem everytime. 
 Is it a new employee or one that has previously had checks printed?

ArtMinds · Answer

Go to Tasks > Enter Checks and call up this check. If the status is truly "Manual" that means that you indicated that the check had been already manually written. On one of the screens in "Enter Checks" there's a place where you enter the check number for a manual check. A check status of "Manual" will not print. Only checks with a status of "Processed" will print.

Sage Construction & Real Estate

Payroll Cheque Printing

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