Upgrade - Applications missing

SOLVED

I have done the upgrade to 20.5 this morning - clicked Restart at the prompt I was given.  Now none of my applications are available.  I went into Sage Admin > License Admin > Deauthorized Server > Update. Restarted my computer again and still NOTHING!  EVERY FREAKING YEAR when doing the "mandatory" upgrade of the software, its crap like this that happens EVERY. SINGLE. TIME.  For the amount of money our company pays for this software, you would think the kinks would be worked out beforehand.  Absolutely infuriating and frustrating!  Even using the LIVE CHAT for assistance, I get the same run around.  I need the correct fix so I can proceed.  Anyone have any idea on what to try next?

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  • 0 in reply to DCHaccountMGR

    Then retry license administration on the server like you did before and update the license.  We've used this on every upgrade from Vs. 17, 18, 20.3, and now 20.5 and it's worked.   From the server, maybe starting Sage Desktop-Options - License Administration is better than opening programs - Sage Administration - & License Administration.  I mean stranger things have happened. 

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