Why did the percent complete change on my invoice?

SUGGESTED

Why did the percent complete change on my invoice in billing after I voided the original invoice and tried to create it again?  An contract based invoice was generated in Billing and it was incorrect.  I voided he invoice but when I went to generate a new invoice the percentage complete changed and now it is even more incorrect.  How can I change the percentage complete so that the invoice is correct.

  • 0
    SUGGESTED

    Jessica -

    It sound like perhaps the void didn't post back to the contract.  Make sure you are in the correct month in CN.  I have seen this be an issue as you can only post 1 month ahead of the current CN month.  Make sure your worksheet looks accurate as of the previous billed, if it doesn't then its most likely a posting issue.  Hope this helps.

    Cheers,

    John McLagan
    Independent Senior Consultant
    Johnny on the Spot