• Accounts Payable - Changing Default Payment Type

    We have been trying to get more of our vendors to sign up for ACH payments instead of checks. The process to change the payment type as we are currently doing it, is cumbersome. We are currently going to every open invoice in Tasks/Change Invoice and…
  • Credit Card Entries - Correct Credit Card, but wrong vendor.

    Good morning, I am hoping that I can get a little help with this subject. While going through my previous entries and payments in AP, it appears that I did an oopsie! When entering the credit card receipts, I had selected the correct credit card but…
  • how to void retainage being withheld

  • Job Closures

    Looking for guidance on how to close out completed jobs so that they drop off my WIP reports. Thank you.
  • Invoiced wrong Customer in AR

    Hello, How do I change a customer on and Invoice in AR module? I see that I can't change it with the change customer tab in adjust receivables. All are in different closing periods starting back in March of this year. There has not been a cash receipt…
  • Edit Cash Receipts

    How do I edit a cash receipt I enter incorrectly? I applied the payment to the incorrect invoice and customer.
  • Cash Receipts Edit

    How do I edit an ar payment received?
  • Correcting posting date error for voided AR Bill

    In voiding an AR bill to the wrong customer, the wrong date was posted to the next year in the future. As a result, the bills are still showing up in the Customer AR Summary as outstanding and will for months to come. Is there any way to correct the date…
  • Deleting old Retention

    Hi I use Sage 300 and we have old retention that will not be paid. How do I delete it?
  • ACH Refund

    Does anyone know how to process an ACH refund? We processed an ACH payment to a vendor's old bank account and trying to get the funds returned to our bank. I voided the electronic payment in AP and changed the invoice to reflect a negative amount due…
  • Contracts

    Moved all closed contract and found I have an old one with and incorrect "Cash Receipts" even through it was paid in full. How do i fix as this is years old so I can move to history.
  • Voiding a payroll check in a closed reconciled period

    I need to void several checks in Payroll for January and February to correct a local that was set up incorrectly. I think I just void them with a March accounting date and a new check date so as to not affect the closed months financials. Then I need…
  • Accounts Receivable

    How do I clear this. Obviously, I'm not doing it correctly.
  • Convert A/R balance into a GL loan account

    Can you adjust a A/R balance directly into a GL Loan account thru the Adjust AR?
  • cashmanagement

    how do i void a outstanding withdrawl in cash management
  • Accounts Payable Credit Memo

    I have an old Credit sitting on a Vendors account in A/P. How can I get rid of the CM, it was posting in error. Thank you
  • Deducting retainage from a commitment

    I am needing to exhaust the retainage amount on a commitment. Any idea on how I go about doing that?
  • TS 5618

    Every time our A/P Clerk tries to change an invoice, she receives the TS 5618 (Invalid form field number) error upon moving from the main invoice table to the distribution grid. The article for TS 5618 applies to entering invoices, not changing them.…
  • Contract - Adding Change Orders

    I don't understand the following: As long as the Change Order is linked to an Approvied Contract Item.. What if my change order is for a new scppe of work that was not a previous contrct item? We have just starting using the contract modual so…
  • Accounts Payable Module

    We have an invoice on the system for $6000, we did a partial payment for $5000 and now we do not owe the remaining $1000. The system is not letting me delete the remaining balance on the invoice without voiding the check first and then delete invoice…
  • Sage 300 CRE Change Order Doubling Total

    I have 3 users that are creating change orders in Sage Construction Management (all on the same project) and when they are passed along to Sage Job Cost the change order total is somehow doubling. This only affects positive change orders. Is there something…
  • Returned a bad check in PM - but used the accounting date 12/12/13 instead of 12/12/23

    Returned a bad check in PM - but used the accounting date 12/12/13 instead of 12/12/23. How can this be corrected?
  • Fix Prior Year Retained Earnings

    Recently closed out fiscal year 2023 in the GL Module and our income posted to the incorrect retained earnings account. How would I reverse this post the earnings to the appropriate GL account?
  • Write off retainage

    I am trying to write off part of a retainage invoice as uncollectible. I was using adjustment type "write off" but I can't seem to get it to come out correctly. It is not adjusting the balance. Suggestions?
  • Sage 300 CRE - retainage amounts are off on a couple of contracts

    Hello, completely new to Sage so hopefully this question makes sense. For some reason the retainage amounts are off on a couple of contracts. When I go to bill the correct amount it leaves a balance (+/-). I've figured out how to correct the negative…